Privacy Policy Commitment Statement

Learn more about how solerliurola.com values your privacy and keeps your information secure. This policy explains what data we collect, how we use it, and your available rights within Australia.

Information We Collect About You

We collect certain personal and technical details to provide you with tailored site experiences and relevant services.

• Contact details you choose to provide, such as your name, email address, or phone number, when interacting with our forms.
• Technical information such as your IP address, browser type, device identifiers, access times, and visited pages.
• Cookies and similar technologies that help us analyse site usage or store your preferences for future visits.
• Transaction records or support requests, where applicable, securely stored for business operations and compliance.

How We Use Your Details

We handle your information responsibly, processing it only for clear, permitted purposes that benefit your website experience.

• To deliver, operate, and optimise personalised services across our website and communications.
• To communicate updates, respond to your requests, and maintain reliable customer support.
• To comply with Australian laws, regulatory obligations, and industry standards.
• To analyse and improve our offerings, ensuring you receive relevant, up-to-date site features.

Our Legal Basis For Processing

We rely on lawful grounds to collect and use your data according to Australian privacy laws and best practices.

Processing is carried out based on your consent, to fulfil contractual obligations, or to comply with legal requirements in Australia.

Sharing Your Data

We restrict access to your information and only share it with trusted partners under strict conditions.

• We may share your data with service providers and contractors performing essential functions, following strict confidentiality requirements.
• If required by Australian law, we may disclose information to legal authorities or agencies.
• Anonymous, aggregated data may be used for analytics or insights, but it will not identify individual users.

Data Security

We use established security protocols, encrypted connections, and regular system monitoring to prevent unauthorised access or misuse of your personal information. Our internal processes ensure your data is treated with utmost care and handled in line with Australian legislation. If concerns arise, you are encouraged to contact us for support or clarification.

Your Rights

You hold important rights relating to the personal information we process about you.

• The right to access and review the information we hold about you by contacting us directly.
• The right to request corrections or updates to any inaccurate or outdated personal data.
• The right to object to or restrict certain processing, depending on legal grounds.
• The right to request deletion of your data in specific permitted cases under Australian law.

Cookies & Tracking

We use cookies to support your experience and site functionality. Full details are available in our Cookie Policy. You may adjust browser settings to manage cookie use according to personal preference.

View Cookie Policy View Cookie Policy

Contact Us

If you have privacy-related questions or wish to exercise your rights, we’re here to help. Please contact us at the details below for privacy requests.

Changes To This Policy

Updates to this privacy policy will be posted on this page. We encourage reviewing this document regularly to stay informed about our practices and your rights.